R18-05  Records, reports and fees

(a)  All records shall be kept at the office or offices of the provider in North Carolina, or shall be made available at its office in North Carolina upon request, and shall be available during regular business hours for examination by the Commission or Public Staff or their duly authorized representatives.  Within three business days after a written request to the provider, a customer may examine the records pertaining to the customer's account during regular business hours and may obtain a copy of those records at a reasonable cost, which shall not exceed twenty-five cents ($0.25) per page.

(b)  Providers shall not be required to file an annual report to the Commission as required by Chapter 1, Rule R1-32 of the Rules and Regulations of the North Carolina Utilities Commission. Providers shall pay a regulatory fee and file a regulatory fee report as required by Chapter 15, Rule R15-1.  Special reports shall also be made concerning any particular matter upon request by the Commission.

(NCUC Docket No. WR-100, Sub 5, 08/01/04, 01/20/05.)